Standard Bank under scrutiny over ‘unauthorised transactions’

2026-03-10 - 11:53

A growing number of Standard Bank customers have taken to social media to share what they describe as devastating experiences of unauthorised transactions on their accounts. The most prominent complaint comes from an account named Oddette, or @PinketteXO, whose pensioner mother allegedly had her entire monthly pension wiped from her account within two days of it being deposited. According to the user, bank statements show the funds were transferred out at a branch in Acornhoek, Mpumalanga, yet her mother was in Nelspruit at the time. “Despite this, the bank claims she performed the transactions but refuses to provide the account numbers where the money was sent,” Oddette wrote. “When funds leave an account, there must be a clear record of the destination accounts. Refusing to disclose that information raises serious concerns about transparency and accountability,” she claimed. ALSO READ: Sassa warns again of ‘insurance’ scammers trying to steal your social grant Standard Bank hits back Standard Bank on Monday acknowledged